Information collection and use
During the use of our website we may ask you for "Personal Information" that can be used to identify or contact you. This information may include but is not limited to: Name, Address, Telephone Number and Email Address.
Through the use of 'cookies' we may also collect information about how you use our site, pages you visit and resources that you access. We do this to understand how our our site can be improved for future visits. Please see our Cookies section for further information.
If you contact us directly for whatever purpose, we may collect the information and details that you provide.
What we do with the information we gather
This information is required to enable us to understand your needs and to provide a better service. In particular for the following reasons:
- to facilitate your use of our website and its services
- for internal record keeping and regulatory requirements
- to contact you in response to any message that you may send to us.
Who do we share information with?
We may disclose your personal information to:
- appropriate bodies when required to do so by law for the prevention or detection of criminal activity.
- relevant 3rd parties for the protection of our staff, customers and business
- a buyer in the event that RL Ferris Ltd sells all or part of its business in order to avoid disruption of the customer relationship
Our Commitment to Data Security
In an attempt to best maintain data security, prevent unauthorised access, data accuracy and ensure the correct use of information, we have put in place appropriate physical, online, and company procedures to safeguard and secure the information we collect.
How you can access or correct your information
You may change your consent to the processing of your data at any time by sending an email to firstname.lastname@example.org. You can inquire about your personal data that we collect online and maintain or ask us to correct or delete that information. To protect your privacy and security, we may take reasonable steps to verify your identity before granting access or making corrections.
Cookies are small data files that are placed onto your device when you arrive at our website.
Website cookies are used by most if not all websites to improve your browsing experience by tracking the use of the site and to personalise your journey. We do not store personally identifiable information in our cookie data.
Cookies are safe to be stored on your device and as a general rule they will be enabled by whichever browser software you use such as Chrome or Internet Explorer.
We use Google Analytics to collect information on how you use this website to determine areas of improvement and provide a better service. Google Analytics collects the following data anonymously; the pages you visit, how long you spend on each page , how you arrived at and what you click on when you visit rlferris.co.uk
We don’t collect or store your personal information. Google Analytics identifies anonymously. We don’t allow Google to use or share our analytics data.
Enabling these cookies is not strictly necessary for the website to work but it may provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
You may block cookies from being saved to your device but in doing so this may affect the functionality of our website and any others that you might visit. For more information about how to block cookies please visit the Information Comissioner's website at: https://ico.org.uk/for-the-public/online/cookies.